From your dashboard
Originals and organizations can export or delete their training content, conversations, and account at any time from the dashboard.
- Export when you want a copy of what you uploaded and the normal-mode conversations your twin has had.
- Delete a twin when you want it offline and its training content removed. Its page stops working.
- Delete your account to remove everything. If you have a paid plan, cancel it first so you are not billed again.
What we keep, and for how long
We retain information for as long as your account is active or as needed to provide the service, resolve disputes, and meet legal and accounting obligations, then delete or anonymize it. We do not use your training content or your audience's conversations to train models for anyone else.
Requests from your audience
Audience members can ask you or us to delete their conversation data. If someone asks you, you can delete the conversation from your dashboard or point them to privacy@accessme.ai.
Privacy and legal requests
For data requests under laws such as the GDPR or CCPA, write to privacy@accessme.ai. The full details are in our Privacy Policy.