Support › For audiences

How sessions work

One session is a day of access to one twin.

What one session gets you

Duration24 hours from your first message. Leave and come back as often as you like inside the window.
DepthOne full conversation. Ask, follow up, go deeper. A fair-use limit on the number of messages applies within each session.
ScopeOne twin. Starting a conversation with a different twin starts a new session.

Returning within 24 hours is free

If you chat with a twin at breakfast and come back after dinner, that's the same session and no additional credits are used. After 24 hours, your next message starts a new session (and, on a paid twin, uses credits again).

Running out of credits mid-session

Nothing happens: a session is paid for up front, so the rest of that session is still yours. You only need more credits to start a new paid session.

The twin remembers you

Twins remember returning audience members, so you can pick up where you left off in a later session.

Normal or private

On twins whose Original is on a paid plan, you choose normal or private mode for a conversation. In normal mode the Original can read it and follow up with you; in private mode, not even they can read your messages. See private mode.

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