The two modes
- Normal mode: the conversation is visible to the Original or organization that owns the twin, so they can follow up with you personally. Don't share anything in normal mode that you wouldn't want them to see.
- Private mode: not even the Original can read your messages, and the conversation is left out of the audience insights they see.
Choosing a mode
- Start a session with a twin.
- Choose normal or private for the conversation. Private mode is available on twins whose Original is on a paid plan.
What private mode does and doesn't do
Private mode keeps the content of your messages from the Original and their organization. Your conversation is still stored so the twin can provide the service and keep context, and AccessMe handles it under our Privacy Policy.
Gatekeeper twins
A Gatekeeper twin exists to report back: it scores your conversation and shows the Original a ranked shortlist with a summary. Assume the Original will see a summary of what you told a Gatekeeper.