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How to talk about credits with your members

The right words keep you, your members and AccessMe on the right side of payment and tax rules.

The rule

Credits bought from AccessMe are a purchase of a service: prepaid usage credits for sessions with twins. They are not a donation, gift or offering, and are not tax-deductible, even when a church or ministry encourages its members to use its twin. AccessMe is a SaaS platform, not a donation platform.

Say this

  • "Pastor Elena's twin is free to members, provided by St. Mark's."
  • "Support this ministry's twin by using credits."
  • "Sessions with the grief study twin are 2 credits. A credit costs $1."
  • "It's an AI twin trained on Pastor Elena's sermons. It isn't her, and it isn't a substitute for pastoral care or crisis help."

Not this

  • "Give", "donate", "tithe", "offering" or "gift" in connection with credits
  • "Tax-deductible"
  • "Talk to Pastor Elena any time" (say "Pastor Elena's twin")

Where it matters

Bulletins, giving pages, newsletters, announcements from the front, and social posts. If your giving platform lists ways to support the ministry, keep the twin off that list; link to the twin's page instead.

What members see on their statement

If a member buys credits, the charge appears on their card as ACCESSME.AI. Purchases are final except in the cases set out in our Refund Policy.

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